- Plot no 155, Gayatri Vihar, Patia sqr, Bhubaneswar
- flyoraacademy@gmail.com
- Opening : Mon - Sat 9:30 AM to 6:30 PM, Sunday off
+91 9668863031
Cabin Crew
- Home
- Cabin Crew
Safety & Security (Primary Duty)
- Conduct pre-flight safety checks (emergency equipment, doors, oxygen, fire extinguishers, first-aid kits).
- Ensure cabin compliance before takeoff and landing (seatbelts, luggage stowage, seats upright, electronic devices off).
- Demonstrate and enforce safety procedures (life jackets, oxygen masks, exits).
- Monitor cabin throughout the flight for suspicious behavior, security threats, or tampering.
- Respond to emergencies such as turbulence, decompression, fire, or hijacking.
- Evacuate passengers safely in case of emergency landings or ditching.
Passenger Care & Assistance
- Assist special passengers – elderly, unaccompanied minors, pregnant women, PRMs (Passengers with Reduced Mobility).
- Provide first aid or medical assistance (trained in CPR, AED, handling sudden illness).
- Handle passengers with fear of flying, emotional distress, or disruptive behavior.
- Ensure passenger comfort during the flight (temperature, lighting, seating issues).
In-flight Service
- Welcome passengers on board and assist with seating arrangements.
- Serve meals, snacks, and beverages, including special meals (vegetarian, diabetic, kosher, etc
- Sell duty-free items, onboard merchandise, and promote airline services.
- Ensure cleanliness and hygiene of cabin, galleys, and lavatories.
Teamwork & Coordination
- Work closely with the captain and flight deck crew for safety updates.
- Coordinate with fellow cabin crew for service flow and passenger management.
- Report incidents or unusual occurrences via official documentation.
- Support airline policies and represent the brand image at all times.
Customer Service & Communication
- Provide a professional, courteous, and approachable image of the airline.
- Answer passenger queries regarding connections, destinations, or onboard facilities.
- Handle complaints tactfully and resolve issues promptly.
- Make announcements regarding safety, turbulence, arrival times, and delays.
Cultural Sensitivity & Representation
- Handle passengers from diverse nationalities with respect and understanding.
- Adapt to different cultural norms, dietary requirements, and languages.
- Act as an ambassador of the airline and home country globally.
Post-flight Duties
- Check for lost property, clean and secure the cabin after passengers disembark.
- Submit reports on medical emergencies, disruptive passengers, or security concerns.
- Prepare for the next flight rotation with proper rest and grooming.
