Cabin Crew

Conduct pre-flight safety checks (emergency equipment, doors, oxygen, fire extinguishers, first-aid kits).
Ensure cabin compliance before takeoff and landing (seatbelts, luggage stowage, seats upright, electronic devices off).
Demonstrate and enforce safety procedures (life jackets, oxygen masks, exits).
Monitor cabin throughout the flight for suspicious behavior, security threats, or tampering.
Respond to emergencies such as turbulence, decompression, fire, or hijacking.
Evacuate passengers safely in case of emergency landings or ditching.

Assist special passengers – elderly, unaccompanied minors, pregnant women, PRMs (Passengers with Reduced Mobility).
Provide first aid or medical assistance (trained in CPR, AED, handling sudden illness).
Handle passengers with fear of flying, emotional distress, or disruptive behavior.
Ensure passenger comfort during the flight (temperature, lighting, seating issues).

Welcome passengers on board and assist with seating arrangements.
Serve meals, snacks, and beverages, including special meals (vegetarian, diabetic, kosher, etc
Sell duty-free items, onboard merchandise, and promote airline services.
Ensure cleanliness and hygiene of cabin, galleys, and lavatories.

Provide a professional, courteous, and approachable image of the airline.
Answer passenger queries regarding connections, destinations, or onboard facilities.
Handle complaints tactfully and resolve issues promptly.
Make announcements regarding safety, turbulence, arrival times, and delays.

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